Ordering & Delivery

Once you have decided what you would like to purchase, click the 'Order' tab above and let us know your details (you will need to have the product codes to hand). An invoice will be sent to you including postage costs. Upon receipt of your cleared payment your order will be despatched.

 

Payment must be made in full before your order is despatched.

 

Orders will be despatched within 3 working days (excluding weekends and bank holidays) once payment has cleared.  Orders are sent via Royal Mail or courier and can take between 3 and 5 working days.  Please let us know if you require your order urgently and we will advise additional cost.

 

Postage costs are calculated by the total of your order:

Postage Cost                                     Order Total

£3.50                                                    £0.01-£9.99

£4.50                                                    £10.00-£24.99

£8.00                                                    £25.00-74.99

£15.00                                                  £75.00-£149.99

FREE                                                   Orders over £150.00 (UK Only)

 

Orders over £10 will require a signature upon delivery.

 

If cleared payment is not received within 14 days of invoice date, it will be assumed the order is no longer required and will be cancelled.

 

Please note: postage and packing costs shown are for standard mainland UK areas only.  Additional charges will apply for the following areas:

 

Republic of Ireland, Channel Islands, Northern Ireland, Isle of Man, Scottish islands and all other islands off the mainland.

 

Additional charges are determined by location, size and weight, if in doubt please contact us with your postcode and item number for a quote.

 

Overseas - please contact us with the item number/s and delivery address, we will supply you with a quote before you place your order.

With all the news on how much plastic is destroying our planet and how we should recycle, look no further, buy WOOD!

Wood can be passed down the generations and last a lifetime!

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© Tree Trunk Toys Ltd 2014.